Terms & Conditions
Last updated: June 2026
By using the Big Meal website or placing an order with us, you agree to the following terms.
Menu & pricing
- All prices are in Indian Rupees (₹) and inclusive of basic preparation. Taxes, if applicable, are shown at billing.
- Menu items, portions and prices may change without prior notice. The website is updated regularly, but the in-store menu prevails in case of any difference.
- Dish availability depends on daily stock; some items may be unavailable at certain hours.
Orders & delivery
- Home delivery is free on orders above ₹499 within our delivery area; smaller orders may carry a delivery charge.
- Delivery times are estimates and can vary with weather, traffic and order volume.
- Please check your order on receipt. Report any issue immediately on 93158 43661 and we will make it right.
Cancellations & refunds
- Orders can be cancelled before preparation begins. Once cooking has started, cancellation may not be possible.
- If something is wrong with your order, we will replace the item or refund it; your satisfaction is our priority.
Party bookings
Event bookings are confirmed on advance payment. Final guest counts and menu selections must be shared at least 24 hours before the event.
Website use
Content on this website (text, images, branding) belongs to Big Meal and may not be reproduced without permission. We strive for accuracy but do not warrant that all information is error-free.
Contact
Questions about these terms? Call 93158 43661.